General

How to log in to Epassi
To log in, please use your phone number or email address that is registered to Epassi user information. Once you insert your phone number or email address i...
Login failed
Instructions for how to log in can be found here. If login still failes, please try the next steps: Make sure your phone number or email address is spe...
How do I get Epassi?
Your employer signs the contract with Epassi and activates benefits to employees. You will be notified by SMS and/or email once you can start using Epassi. ...
Expiration date of the benefit
The validity period of the benefit is defined by your employer. Usually the benefit is valid until the end of the calendar year and after that the benefit i...
My phone number, email address or name has changed
You can edit your phone number and email address under the User section in Epassi application. In Epassi web service this information can be changed under U...
What is Flex?
Epassi Flex is an employee’s personal wellbeing budget that can be used for benefits selected by the employer (Sport&Culture, Wellbeing, Travel). By l...
Lunch balance / Lounassaldo
The Lunch balance displays the maximum amount that is available to you in the current month. The rest of your contribution is added to the balance at the be...
My phone number is still active at my former employer
There can be only one active Epassi account under one phone number. Please contact your former employer and ask them to remove your information from Epassi ...
What services can I buy with my Wellbeing benefit?
According to the Finnish tax authority, with Epassi Wellbeing you can buy health care services which are not included in the occupational health care. Such ...
Termination of employment, study leave, parental leave etc.
The cancellation of your benefit is defined by your employer. Usually the right to use benefits ends at the same time as the employment. For further informa...