Contact your employer. Your employer signs an agreement with Epassi and registers employees in the system. Your employer manages the benefits as well as the amounts and distribution schedules of the benefits.

When your employer has activated an Epassi account for you, you will receive a welcome message with instructions either by email or by text message. There you can find a link to download Epassi app. For the first login, use the phone number or email address to which you received the welcome message.

If you have not received the Epassi welcome message, first check with your employer that you have been added as a beneficiary to Epassi. If an Epassi account has already been created for you, but you have not received a message, contact Epassi customer service here or call 0200 69000.

Epassi is administered by the employer. For contact information, account and balance matters, contact your employer. In most companies, payroll or HR manages Epassi accounts.