Payment instructions

Payment methods
The service providers will determine what payment methods they accept. The most popular way to pay with Epassi is the Epassi app. Epassi app can be found i...
Settlement of Epassi payments
Payments made with Epassi are automatically transferred to the service provider’s bank account four times per month. The service provider should see the pa...
What I can pay with different benefits?
Please note that Epassi is a personal benefit and you cannot pay other persons lunch/sport/wellbeing or culture-purchases.  Epassi Lunch Epassi Lunch is a...
Charging a one-time fee at the merchant
This payment method is not available to restaurants. Log into the Epassi online services with the merchant credentials and choose “Charge a one-time fee”...
Can I pay other people's payments?
Epassi as well as other tax-free benefits are always personal, so no. You can only pay for yourself.  You cannot pay your family members' tickets or m...
Do I need to verify Epassi payments online?
There is no need for separate verification of payments. The receipt that the customer receives in the Epassi app or by SMS verifies the transaction. Both of...
More Epassi product codes
If you need more product codes, just email us info@epassi.fi or call us 0200 69 000 Let us know how many new product codes you need. You can modify your...
How can I cancel the incorrect payment?
You can cancel the payment as a merchant by yourself in the Epassi online service within one week.  Log in to the online service with your user ID. Choose ...
My client is paying by MyMoney
Epassi has a service called MyMoney. MyMoney is clients' own, personal, money which they can download to Epassi. For example, clients can pay meals th...
New site/new benefit type
You can add a new site / new benefit type when logging in to the online service as a service provider (text ID), by following these steps:   1. In the Con...