Instructions for how to log in can be found here. If your first login still failes, please try the next steps:
- Make sure your phone number or email address is spelled correctly.
- Check your junk mail, the disposable code might be in there.
- Always use the last received disposable code. Each code can be used only once.
- Check from your employer which information has been registered to Epassi and use that information to login. Check also that your employer has added you as a beneficiary.
- If the application gives an authentication error, update your software and reinstall the Epassi application.
If you still can't login, please submit a ticket here or contact our customer service in number 0200 69000 (open Mon-Fri from 8AM to 4PM, 1,75 € / call + lnc (ncc)).
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