Instructions for how to log in can be found here. If login still failes, please try the next steps:

  • Make sure your phone number or email address is spelled correctly.
  • Check your junk mail, the disposable code might be in there.
  • Always use the last received disposable code. Each code can be used only once.
  • Check from your employer which information has been registered to Epassi and use that information to login. Check also that your employer has added you as a beneficiary.
  • If the application gives an authentication error, update your software and reinstall the Epassi application.

If you still can't login, please submit a ticket here or contact our customer service in number 0200 69000 (open Mon-Fri from 8AM to 4PM, 1,75 € / call + lnc (ncc)).