If you would like us to refund the balance you have uploaded to Personal saldo/OmaRaha, please make request to us. 

Sign in the ePassi web page and click "Reclaim personal saldo" button.
Insert your bank account number and hit "Send". The site will give you a notification of a successful request.

If your account has already been deleted, and you cannot log in to ePassi, send us email to omaraha@epassi.fi
Please include your name, ePassi phone number, ex-employer name, and bank account.

We'll make the transfer manually and it will appear in your account within 5 business days. We charge a 5 € service fee per transfer, which will be deducted from your balance. We don't do refunds less than 5€.