If you would like us to refund the balance you have uploaded to MyMoney, please make request to us.
Sign in the Epassi web service and click "Reclaim personal saldo" button.
Insert your bank account number and hit "Send". The site will give you a notification of a successful request.
If your account has already been deleted, and you cannot log in to Epassi, send us email to email@example.com
Please include your name, Epassi phone number, ex-employer name, and bank account where you want the funds to be refunded.
We'll make the transfer manually and it will appear in your account within 5 business days. We charge a 5 € service fee per transfer, which will be deducted from your balance. We don't do refunds less than 5€.