If you have made a MyMoney account transfer without your personal reference number or it is incorrect, the transfer will not be automatically applied to your account. Please note that the reference should not be copied from the old payment.

Contact customer service to provide payment details: send us a receipt of your payment, your name and phone number, and employer information.

We will refund the money to your Epassi account and charge a 5 € service fee to clear the payment.

MyMoney can be downloaded via the ePassi application and through our online service, under "Transfer Money". The minimum amount of the transfer is 20 €.