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Strong authentication of our users

What does knowing our customers mean?
The goal of knowing our customers is to learn to know them and to prevent criminal activity, such as money laundering and funding terrorism. To know our cus...
Why do I have to answer your questions? What if I don't answer your questions?
According to anti-money laundering regulations, Epassi must know its customers. We may not enter into agreements or execute individual payment transactions ...
Do I have to verify myself if I want to use only employee benefits given by my employer?
No, you don't. The identity verification only concerns those who want to use MyMoney service and Finnair Plus points in Epassi.
Is Epassi the only one who asks information about knowing their customers?
No. Anti-money laundering regulations require all payment service providers, banks and financial institutions to collect this information. For example, you...
Which service does Epassi use to verify my identity? What information will transfer to Epassi?
We use Telia's strong authentication. In Telia's service, you will verify your identity with your bank credentials or Mobile ID. This way, we can b...
What information will I be asked?
In order for us to know you as our customer as required by the Money laundering directive , you need to add the following information to Epassi: 1. Home...