If you get an error message when trying to pay with Epassi in a partner app, please check the following:
- Make sure you are logged in to the Epassi app on the same device you are using to make the payment, and that your benefits are visible and available there.
- Remove Epassi as a payment method and add it again in the partner app. This option is usually found under payment methods. If the payment still does not work, you can submit a support request to us here.
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