How to start using Epassi
Getting started with the Epassi app begins with setting a personal PIN code. You set the PIN yourself during strong authentication. This lets us make sure the Epassi account belongs to you and that getting started with the app is secure.
What is strong authentication?
Strong authentication means reliably verifying your identity using your own online banking credentials or mobile ID. It is the same secure method of identification you use, for example, when logging in to your online bank.
Strong authentication helps us ensure that the Epassi account belongs to the right person and protects your personal benefits and data.
You authenticate strongly when you set the PIN code for the Epassi app. Strong authentication does not need to be done every time you use the app. In everyday use, you log in with the PIN code you have chosen. If you prefer, you can use a fingerprint or facial recognition instead of a PIN, if your device and the app support it.
Know Your Customer (KYC): when you use OmaRaha or Finnair Plus points in Epassi
KYC stands for Know Your Customer. It is a legally required procedure in which a payment service provider collects and assesses information about its customers. Epassi Clearing Oy operates as a payment institution, and we are legally obliged to know our customers and to prevent money laundering and terrorist financing.
That is why we ask you for the following information:
- Your home address
- Your nationality
- Your main source of income
- PEP information, meaning whether you are a politically exposed person (PEP) or a family member of such a person
In the KYC questionnaire, we ask all customers covered by this procedure for the same basic information. The information is requested only so that we can meet our legal obligations.